VAT relief

Can I claim VAT relief on my Lush Wigs purchase?

Yes, you can. If you are buying a wig for personal use and live in the UK.  Your exempt from paying the 20% VAT if you:

Are currently receiving chemotherapy or cancer treatments

Have alopecia or Scalp Conditions that cause severe, permanent scarring hair loss (Cicatricial Alopecia), burns, or head injuries requiring a wig.

Trichotillomania: If compulsive hair pulling impacts a person’s everyday life (e.g., severe social anxiety, time spent hair pulling, avoiding daily tasks, or significant distress), it satisfies this criterion.

Chronic long-term illness like:

Lupus (both Systemic and Discoid Lupus).

Hashimoto’s Thyroiditis / Graves’ Disease (chronic autoimmune thyroid conditions causing severe thinning of the hair).

Rheumatoid Arthritis (when systemic inflammation or immunosuppressant medications trigger hair loss)

Not sure if you qualify?

If you aren’t sure whether your medical condition qualifies, you can call the official HMRC VAT Helpline on 0300 200 3700.

How much is VAT relief?

VAT relief is 20% off, for example a majority of wigs are £30.00 so thats £5.00 deducted.

Also if your making a multiple order, the 20% VAT relief is deducted from each wig/s you choose.

Please note: this varies with sale items, but 20% is always deducted from the price of each wig in your bag.

How to apply

1. At the checkout there is a tick box with : I am eligible for VAT Relief (optional) you need to tick this box.

2. A dropdown box will open, with a brief VAT relief declaration, below this is a text box.

3. It will ask you to enter your full name and this acts as your digital signature.

Can I claim vat relief more than once?

VAT relief isn’t a one off allowance. Each purchase simply needs to meet the relevant conditions at the time.

Please note: VAT relief applies strictly to wigs, it does not cover accessories.